Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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We are brand evangelists helping community members, digital advertisers, content creators, online influencers, marketplace sellers and shoppers, media streamers and more—have a trusted online environment to interact and transact. We
do this by ensuring e-content is accurate and authentic, algorithms are trained, and search is optimized.
Handle time improvement and 8% lift in accuracy by leveraging agent assist tool as a guide for content labeling
Savings per month by offering customer resolutions in tech company’s online community
Increased efficiency for identity verifications vs government inhouse teams
FTE ramped in 2 weeks for data validation, content enrichment and editing for European marketplace
Increase in productivity using RPA, reducing content management handle times by six minutes for ORM platform
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.